Stay Trilo · Policies & information
Terms & Conditions
These terms apply to your use of Stay Trilo’s website and inquiry services. Any accommodation arrangement is subject to separately confirmed terms and agreements.
Inquiries and accommodation arrangements
Submitting a form starts an inquiry. It does not create a reservation, lease, purchase, or guarantee of availability. Pricing, property details, amenities, dates, requirements, and applicable agreements must be confirmed separately before you commit to a stay.
Website imagery and information
Architectural models and editorial interior images illustrate the website’s design and housing concept. They are not offers for specific properties. We aim to keep information accurate, but website content may change and should not replace the details confirmed for an individual arrangement.
Insurance-related inquiries
Stay Trilo provides housing inquiry services, not insurance advice or coverage determinations. Your insurer or adjuster is responsible for confirming benefits, approvals, payment responsibilities, and eligibility.
Accurate information and appropriate use
Provide accurate information and contact details you are authorized to use. Do not submit unlawful content, sensitive personal documents, malicious code, or automated spam, or attempt to gain unauthorized access to our systems.
Communications
We may respond by email to your inquiry. Optional SMS and call permissions are separate from submitting the form. Review our Messaging Terms for consent, frequency, rates, opt-out, and assistance details.
Privacy
Our Privacy Policy explains how we handle information collected through the site.
External services and site availability
Third-party links and services may have their own terms. Website access may be interrupted for maintenance or technical reasons. If the form is unavailable, contact us directly.
Updates
We may revise these website terms. Changes will be reflected in the date above. Separately agreed accommodation terms remain governed by the relevant agreement and applicable law.
Contact Stay Trilo
For questions or requests, email admin@staytrilo.com or call (773) 681-2818.